Group Head operations
MBA Chartered Banker , BSc Accountancy ;
FCIB, MCIB, ACS, ACIP
Bringing over 25 years of experience in managing diverse financial services operations, both in the Banking and Insurance sector. Ihunanya currently leads the Operations Department at Coronation Merchant Bank. This department encompasses key functions like trade finance, treasury operations, domestic operations, credit operations, customer experience and customer service.
Throughout her career at Access Bank Plc and Chartered Bank (now Stanbic IBTC Bank), Ihunanya has consistently demonstrated the ability to drive operational efficiency, cost-effectiveness, and compliance. Her expertise allows her to develop and implement effective strategies for enhancing service delivery and customer satisfaction.
Ihunanya fosters a culture of high performance and continuous improvement within her team and is recognized as a strong leader. Her skills in communication and collaboration have facilitated the building of strong relationships with both internal and external stakeholders, including regulators and counterparties.
Possessing an impressive academic background, Ihunanya holds an MBA Chartered Banker qualification from Bangor University Wales, an MBA from Obafemi Awolowo University, and a B.Sc. Accountancy from Imo State University (now Abia State University). She is also a certified documentary credit specialist.
Furthermore, Ihunanya is a member of the following professional bodies:
- Chartered Institute of bankers of Nigeria (FCIB)
- Chartered Institute of Bankers Scotland (MCIB)
- Chartered Institute of Stockbrokers (ACS)
- Certified Pension institute of Nigeria (ACIP)
Driven by a passion for innovation and continuous improvement, Ihunanya is committed to furthering operational excellence at Coronation Merchant Bank.
